Technologies

INDO provides easy and comfortable access to electronic documents Customer’s employees using the system have access to a number of functionalities enabling them to efficiently handle the documentation stored therein. Currently, the system has over 30,000 users.

• incoming documentation module,
• outgoing documentation module,
• e-archive (electronic repository),
• advanced search mechanisms,
• integration with the following IT systems: CRM, BPS, OCR,
• user management module,
• reporting system,
• document version management,
• information security procedures.

The Correspondence Flow Management System (System Nadzoru Obiegu Korespondencji – SNOK) supports ArchiDoc’s secretarial services, ensuring efficient monitoring of the flow of documents within the organization, and optimizing the work of couriers. Each stage of the flow of documents within the organization is recorded in the system, which prevents the loss of parcels. The solution relies on the HandHeld mobile technology supporting queues, implementing the topography of a given location, registering collections and notice deliveries, as well as reporting statuses.

• incoming correspondence module,
• outgoing correspondence module,
• handling combined shipments,
• mass mailing,
• handling returns,
• e-mail notifications about waiting correspondence,
• integration with systems of Poczta Polska (Polish Mail) and of external courier companies,
• reporting system.

OCR (Optical Character Recognition) technology allows to automate the process of decoding documents and recording data in IT systems. Deployment of such a solution allows us to significantly reduce the time and the costs related to this particular process.

INDO OCR is a tool transforming images / document scans into editable files of various formats, e.g. Word, txt, Excel and other. The use of RPA (Robotic Process Automation) solutions allows us to automatically register the data (collected, from instance, from a paper invoice) in the ERP system. Then, the majority of such data is automatically verified and approved, guaranteeing the error-free rate that is not available to humans.

• electronic document
• smart/full-context analysis of the document,
• verification and approval of results,
• customer system interface

INDO OCR may be integrated with various IT systems, and the process of automatic processing of data obtained from documents is based on predefined rules, in accordance with the needs and the specific nature of our customers’ business.