Industry solutions
Energy and utilities
We work for a number of entities from the power and public service sector:
electricity generators and distributors
gas distributors
special purpose vehicles belonging to power sector capital groups
water and sewage companies
waste management companies
5 out of 7
largest power and gas providers in Poland are our customers
Customers from this sector
Examples of Processes Handled
Sales
- Handling contracts – registration, verification, digitization
- Handling contract annexes and supplements
Customer service
- Handling service provider changes
- Handling the complaint process
- Handling resignations
- Maintaining customer relations (e-mail)
- Providing logistics services related to marketing materials
Finance
- Registering and digitizing invoices, adjustment notes, payment orders
- Implementing an electronic invoice handling system
- Debt collection
HR
- Digitizing HR and payroll-related documentation of employees
- Creating e-files and feeding documents on an on-going basis
- Handling non-compensation benefits
- Maintaining relations with authorities (Public Insurance Institution, Tax Office)
Administration
- Rendering secretariat services at the company’s headquarters
- Digitizing technical, large-format documentation
- Performing reception desk processes
- Employment outsourcing
Check what we can do for your company!
Case studies
PKP Energetyka S.A.
Over 2,500 running metres of documents taken over and recorded. Documents collected from 18 locations throughout Poland.
PKP Energetyka Centrum Usług Wspólnych Sp. z o.o.
Approximately 6 000 paper and electronic documents processed each month, approximately 120 000 metrics obtained during the month.
Our customers
