Industry solutions
Insurance
We work for approximately a dozen insurance sector entities:
property insurers
personal insurers
8 out of 10
largest insurance companies in Poland take advantage of our services
Customers from this sector
Examples of Processes Handled
Claim adjustment
- Registering and verifying claim reports
- Digitizing claims submitted via all contact channels (documents, e-mails, faxes) and creating eFiles of specific customers
- Handling supplementary documents
- Handling foreign claims
Sales
- Handling insurance policies – registration, verification, digitization
- Handling annexes to and renewals of agreements
- Handling documents originating from brokers
Customer service
- Handling the complaint process
- Handling agreement terminations
Finance
- Registering and digitizing invoices, adjustment notes, payment orders
- Debt collection
HR
- Digitizing HR and payroll-related documentation of the insurance company’s employees
- Creating e-files and feeding documents on an on-going basis
- Handling non-compensation benefits
- Maintaining relations with authorities (Public Insurance Institution, Tax Office)
Administration
- Rendering secretariat services at the insurer’s headquarters
- Performing reception desk processes
- Employment outsourcing
Check what we can do for your company!
Our customers
