Industry solutions
Telco and Media
We work for the largest telecommunication sector companies:
mobile operators
multimedia and television< /br>providers
4 out of 4
largest telecommunications companies in Poland have taken advantage of our services
Customers from this sector
Examples of Processes Handled
Sales
- Handling subscriber agreements and annexes thereto – registration, verification, digitization
- Activating services in the operator’s systems
- Handling documents originating from brokers
Customer service
- Handling the complaint process
- Handling number assignments
- Handling SIM replacements
- Registering equipment returned by subscribers
- Handling marketing campaigns and loyalty programs
Finance
- Registering and digitizing invoices, adjustment notes, payment orders
- Debt collection
HR
- Digitizing HR and payroll-related documentation of the telecom’s employees
- Creating e-files and feeding documents on an on-going basis
- Handling non-compensation benefits
- Maintaining relations with authorities (Public Insurance Institution, Tax Office)
Administration
- Rendering secretariat services at the telecom’s headquarters
- Performing reception desk processes
- Employment outsourcing
Check what we can do for your company!
Our customers
