Examples of Processes Handled
Sales
- Handling customer agreements – registration, verification, digitization
- Handling contract annexes and supplements
- Building CRM
Customer service
- Handling forwarding documents – digitization, electronic repository
- Handling the complaint process
- Maintaining customer relations (e-mail, sending documents)
- Providing logistics services related to marketing materials
- Implementing an electronic forwarding document handling system
Finance
- Registering and digitizing invoices, adjustment notes, payment orders
- Implementing an electronic invoice handling system
- Debt collection
HR
- Digitizing HR and payroll-related documentation of employees
- Creating e-files and feeding documents on an on-going basis
- Handling non-compensation benefits
- Maintaining relations with authorities (Public Insurance Institution, Tax Office)
Administration
- Rendering secretariat services at the company’s headquarters
- Digitizing technical, large-format documentation
- Performing reception desk processes
- Employment outsourcing
Check what we can do for your company!
Case studies
DPD Polska Sp. z o.o.
Over 200,000 documents handled per month; quick and comfortable access to electronic documents for users from over 50 locations.